Shipping & Return
10 days Replacement
Replacement Reason |
Replacement Period |
Replacement Policy |
Defective Item |
10 days from delivery |
Green Soul warranty policy (Repair /Replacement by Green Soul) |
Physical Damage,
Wrong and Missing Item |
10 days from delivery |
Replacement |
Defective item:
- Green Soul will provide On-call support followed by a technician inspection at your location.
- Green Soul expert will repair the product or provide a replacement or service letter, as applicable. Time taken for resolution will be as per Green Soul policies
Physical Damage, Wrong, Missing Items:
- Returns will not be accepted if it is an Open Box Delivery order
- Remote verification by image/video will be done by sr deal